Terms and Conditions of Sale
1. Purpose and Scope
These Terms and Conditions of Sale (T&Cs) apply to all orders placed on the babyleya.com website. By placing an order, you agree to these T&Cs without reservation.
We invite you to read these conditions carefully before using our site. By accessing our site and purchasing our products, you agree to these terms. If you do not agree with these terms, please do not use our services.
2. Legal Information
The site babyleya.com is operated by WKYSHOP LTD, registered in the United Kingdom under the number 15483932. You can contact us via email at: babyleya.contact@gmail.com.
3. Products
The products sold on babyleya.com are children's clothing and accessories. We strive to describe our products as accurately as possible. However, product photos are non-contractual and may vary slightly (colors, textures).
4. Prices
All prices are listed in euros (€) and include VAT. Shipping costs are displayed when validating the order and are the responsibility of the customer, unless otherwise stated.
We reserve the right to modify prices at any time, but products will be billed at the price in effect at the time of order confirmation.
5. Order
- To place an order, you must be 18 years or older.
- The validation of the order implies acceptance of these T&Cs.
- Once the order is placed, you will receive a confirmation email summarizing the details of your order.
- We reserve the right to refuse any order for legitimate reasons, including suspicion of fraud or inability to fulfill the order.
6. Payment
Payment for products can be made via credit card, PayPal, or any other payment method available on the site at the time of order. Payment is secured through our partner Shopify, which uses encryption technologies.
7. Delivery
We deliver throughout Europe. Delivery times are provided for reference and may vary depending on the selected carrier.
- Delivery time: Generally, orders are delivered within 5 to 10 business days after confirmation.
- Shipping costs: These are calculated based on the destination and weight of the ordered items.
In case of delivery delays, we will inform you by email. We cannot be held responsible for delays caused by the carrier.
8. Right of Withdrawal
In accordance with the European Consumer Rights Directive, you have a 14-day period from the receipt of your order to exercise your right of withdrawal without providing a reason or incurring penalties.
Withdrawal Procedure:
- You must inform us of your decision to withdraw by contacting us at babyleya.contact@gmail.com.
- Items must be returned in their original condition, unworn, unwashed, with tags intact, and in the original packaging.
- Return shipping costs are your responsibility unless the product is defective or an error was made by us.
- The refund will be processed within 14 days after receiving and inspecting the returned items, using the original payment method.
9. Returns and Exchanges
If an item does not meet your expectations or is defective, you can return it within 30 days of receiving your order.
Return Conditions:
- Items must be returned in their new condition, unworn, unwashed, and with all original tags attached.
- Sale or personalized items are not eligible for return, except in the case of a manufacturing defect.
- Return shipping costs are the responsibility of the customer, except for defective or misdelivered items.
10. Legal Warranty
All our products are covered by the legal guarantee of conformity and the warranty against hidden defects, in accordance with Articles L217-4 and following of the French Consumer Code and Articles 1641 and following of the French Civil Code.
In case of a defective or non-conforming product:
- You may request a repair or replacement of the product, or, if that is not possible, a refund.
- You have 2 years from the delivery of the product to exercise this warranty.
11. Personal Data Protection
By placing an order on babyleya.com, you agree that we may use your personal data (name, address, etc.) to process and deliver your order. In accordance with the General Data Protection Regulation (GDPR), you have the right to access, modify, and delete your personal data.
For more details, please see our Privacy Policy [link to privacy policy].
12. Intellectual Property
All elements of the babyleya.com website, whether texts, images, graphics, or logos, are the property of WKYSHOP LTD or its partners. Any partial or total reproduction of these elements without prior authorization is prohibited.
13. Applicable Law
These Terms and Conditions of Sale are governed by the laws of the United Kingdom. In case of disputes, an amicable solution will be sought before any legal action. Failing agreement, the competent court will be that of the United Kingdom.
14. Modification of the T&Cs
We reserve the right to modify these Terms and Conditions of Sale at any time. The applicable T&Cs are those in effect on the date of the order.
15. Contact
For any questions or requests, you can contact us by email at: babyleya.contact@gmail.com.
